How often have you walked into a store and swiped your credit card without paying much attention to the cashier?
This weekend I went to the grocery to pick up some items. I picked up a few containers of fruit, some cookies that were on sale, and ice cream. I needed something sweet that weekend! When I went to cash out I ended up talking to a friend while cashing the items. Once the cashier finished, I faintly heard her say my total and I swiped my credit card. It was only once I was done talking and already signed for payment I realized the bill was wrong. She told me those items cost $31!
Unless I bought some exotic fruit and ice cream with gold flakes in it there was no way it cost this much. I knew the fruit cost roughly $12 so when I went through the math in my head the total came up to roughly $20. Somebody owed me $9 so I quickly told the cashier and she told me to see customer service. Once they reviewed my bill they realized that none of the discounts were taken off the items. My grocery store is awesome and has great member saving deals every day.
If I was not a member then the bill would have cost $31. Thankfully I was and they realized it was a computer error. They ended up telling me I would get $9 and change back.
This is why it is so important to know what you pay for. Now I am not telling you that you need to know the exact cost of whatever you purchase. But if you purchased two items for $5 each and the cashier says it cost $20, something should go off in your head. Either you did not qualify for the discount or the machine messed up.
This is the problem with technology today. It has made our lives so easy that we no longer check the total cost. We sometimes assume the computer is always right and just continue on our merry way.
Here are some questions to ask yourself regarding your bill:
Did I purchase all these items?
Here is a pro tip. Never go to the grocery hungry! Before you know it, your cart will be filled with a ton of treats you did not even realize you purchased until you see a bill double what you were expecting. Believe me, I have done this. Instead, go with a list in mind. This way you normally have an estimate of the cost already in your head.
Were all the discounts applied?
In my case, I was supposed to get two containers of fruit for $6 each. Nonmember price is $6.99 which led to the bill being overstated by $0.99 per container of fruit. Since I bought two, this added up to almost $2 in savings. Additionally, the ice cream was $2 cheaper and the cookies came up to roughly $5 cheaper since I bought two. If you know that you were supposed to receive a discount carefully check the bill before you leave the store. Should you find mistakes, simply go to customer service. Some stores have a policy to give you back more than the overcharged amount. However, this policy varies from grocery to grocery.
Unless you enjoy giving your money away for free, which I assume you do not as you are reading this blog, do yourself a favor and spend a couple seconds glancing over your bill. You never know what may, or may not, be on there.
How often do you check your grocery bills? How does your store handle the refund?
As some of you may have realized, I failed to post last Thursday. I am currently studying for my CPA exam, which is next Wednesday, and felt I needed to focus on myself rather than one post. As my family is coming to the US this week, I will not be posting again until the following Thursday, November 10th. Make sure you are checking my Twitter as I will be posting pictures of the adventures and the New York marathon this weekend! See you all next week.